Shipping policy
Thank you for choosing Zarina O Cosmetics! We're thrilled to have you as a customer. Here's everything you need to know about shipping your order.
United Kingdom Delivery
| 24 Hour Delivery | £4.99 |
| 48 Hour Delivery | £2.99 |
International Delivery
| Destination | Service | Delivery Time | Cost From |
| USA |
DHL Express |
1-3 Days | $20.00 |
|
Royal Mail |
7-14 Days | $15.00 | |
| Canada |
DHL Express |
2-3 Days | $29.99 |
|
Royal Mail |
7-14 Days | $22.99 | |
| Australia |
DHL Express |
2-4 Days | £25.00 |
|
Royal Mail |
7-14 Days | £15.00 | |
| UAE |
DHL Express |
2-3 Days | £34.99 |
| Ireland |
DHL Express |
1-2 Days | £14.99 |
|
DHL Economy |
3-5 Days | £11.99 | |
| Germany, France, Belgium, Monaco, Netherlands and Luxembourg |
DHL Express |
1-2 Days | €17.99 |
|
DHL Economy |
3-5 Days | €12.50 | |
| Rest of Europe |
DHL Express |
1-2 Days | €23.50 |
|
DHL Economy |
3-5 Days | €16.50 | |
| Rest Of The World |
DHL Express |
2-4 Days | £34.99 |
*Working Days
Orders placed before 2pm Monday-Friday are generally shipped same day, however if it’s busy it can take an extra day to be processed.
Excluding Bank Holidays.
All International Shipping options are DHL Express, DHL Economy or Royal Mail
Worldwide fast delivery with DHL Express
When you choose Express delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service.
Once your order is shipped, you will receive a shipping notification from DHL EXPRESS. DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL On Demand Delivery offers flexible delivery options:
- Deliver my package to another address: alternate delivery to work or family
- Deliver my package at a safe place: authorize shipment release to appointed safe place
- Deliver my package with neighbour: Leave the package at your neighbour, reception or guard specified
- Deliver my package at a DHL ServicePoint: hold for pick‐up collection
- Request to store my package: vacation hold safekeeping your parcel up to 30 days
- Deliver my package on another day: scheduled delivery
DO I HAVE TO PAY IMPORT DUTY AND VAT CHARGES?
EUROPE - For orders outside of the UK, orders under €150 are shipped duty free
AUSTRALIA - Australian orders under AUD $1,000 are shipped duty free
US - US orders due to new legislations may incur duty fee's
We ship from a UK warehouse. Please note that Zarina O Cosmetics are not responsible for any customs charges that may occur.
If you do not pay this charge, you will not be refunded the shipping cost or the customs charge when we receive the parcel back at our warehouse.
If you have any further questions please reach out to our Customer Service team on Enquiries@zarinaocosmetics.com